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Physician's Impact on Patient Satisfaction
Trustee Articles
Patient satisfaction scores are important metrics; they draw attention to the subjective experience of patients who received care from a hospital.
Balanced Scorecard for Achieving Leadership Convergence and Accelerating Performance Improvement
Dashboards/Scorecards
While your organization may strive to improve safety, patient experience, workforce engagement and clinical quality as discrete performance domains, your leadership — and your resources — may be convened around multiple strategies and action plans. Without a single strategy that aligns improvement efforts and acts on the interdependencies of vertical domains, siloed planning can undermine workforce coordination and sustainable change.
Empowering a Healthy Culture
Trustee Articles
Boards need to assess troubled areas in their organizations, set goals for improving the culture, and hold leaders accountable for change.
Bill to extend access to physicians in underserved areas introduced in House
Reps. Bradley Schneider, D-Ill., Don Bacon, R-Neb., and Abby Finkenauer, D-Iowa, yesterday introduced a House companion to AHA-supported legislation that would improve and extend the Conrad State 30 program until 2021.
Clinician Well-being and Resilience
The rapid pace of change in health care, from delivery redesign to risk-based payment models to increased data reporting and interoperability, has clinician attention divided among many competing p
More women are becoming doctors. How do we help them beat burnout?
In this AHA Stat blog post, Elisa Arespacochaga, vice president of the AHA Physician Alliance, highlights strategies from four female physicians who participate in the Women’s Wellness through Equity and Leadership Grant Program on how to address burnout professionally and personally.
Four keys to applying quality performance tools and tackling social determinants of health
The AHA Physician Alliance conducts regular Questions with Clinician Leaders podcast featuring physicians across the country sharing their views on key issues. This month’s focus is on addressing social determinants of health (SDoH), an effort fundamental to the Care Well value of the Alliance. Below are four keys to addressing SDoH using skills and resources your organization already has.
Taking Telehealth to the Next Level Nationally: Telehealth Centers of Excellence
Medical University of South Carolina (MUSC) and University of Mississippi Medical Center (UMMC)
In early October 2017, the Health and Human Services Department’s Health Resources and Serv