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Forget About the Metaverse: Patient Experience IRL is the Immediate Opportunity for Health Care
While there are many operational and industry challenges to contend with, the solutions must start with the Voice of the Consumer to ensure activation + engagement.
The Next Generation of Smarter Patient Acquisition and Retention Through Best Next Action Insights
On-Demand Educational Webinars
Join this webinar to learn how the next generation of patient acquisition and retention strategies are driven by best next action insights that combine data sources into a single market view.
How to Build a Human-Centered Brand Experience Recording
The fundamentals of health care haven’t changed but health care leaders will need to double down on their commitments to brand and experience to be successful. Learn what’s inside the minds of consumers and communities and how some of your peers have leveraged Humanizing Brand Experience insights across their organizations.
Supporting Service Line Growth and Development with the Power of Data
Hear Joshua Stout, Market Research Manager, Guthrie Clinic, discuss how Guthrie used data insights to plan strategic initiatives for their Sports Medicine program, focusing on Physical Therapy (PT).
The New Playbook: Creating Measurable ROI through Sponsorships
Learn how Virginia Mason Franciscan Health and Kettering Health used a data-backed approach to identify which sponsorships best align with KPIs and deliver across multiple strategic imperatives.
May the Force (of Data) Be with You Too: Lessons from Guthrie
Join us for an insightful conversation with Guthrie to learn the most common mistakes health systems make when leveraging data.
Can Claims Data Really Do That?
Learn how to buy data, how to use data, and how to get a free sample of data specific to your region to kickstart your strategic planning initiatives.
True Enterprise Feedback for the Patient Experience: How to Best Use Patient Feedback with Your Stakeholders
The audience will explore insights that will assist in preventing the loss of valuable feedback that might not be reaching the proper stakeholders.
Building a Digital Front Door Without an Adoption Strategy? Think Again …
Understand UTSW's approach to building, promoting and optimizing the new strategy, leading to 600+ downloads in the first week.
SHSMD Webinar | Developing Provider “Scorecards” for Patient Leakage Measurement
In this webinar, we'll review how to utilize these data elements to build provider-level “scorecards” to help identify the most immediate opportunities for incremental patient retention and revenue growth within the health system.