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Problems, Possibilities, and People: Using Human-Centered Design to Create and Scale Change for Teams Apr 9
Do Tank shares techniques and case study examples to help engage key audiences, dive deep into the ‘problems to solve’, and test new ideas. A particular focus will be paid to design canvases and methods, along with the art of generating the understanding and ownership needed to inspire a collective will to change (rather than just a management directed one).
Shared Risk Contracting: Provider and Supplier Perspectives Webinar
On-Demand Educational Webinars
New risk sharing models align the economics of an agreement to product or service performance and outcomes. In this webinar, we discuss this relatively new concept in health care and how sharing responsibility can enhance both parties’ performance levels and improve patient outcomes through mutual investment.
Leading the Charge: Shaping the Future of Health Care Supply Chain
This on-demand session was presented at the Spring Summit: Transformational Excellence.
Leadership Dynamics in Health Care Supply Chain
On-Demand Educational Webinars
Sustainable leadership is a hot topic being discussed throughout the health care supply chain field, and with good cause. In this webinar, hear an engaging conversation with emerging, retiring, and change leaders and their perspectives on the leadership skills needed for the current and future workforce.
The Provider Perspective on Building Supply Chain Resiliency (Re-engineering the Health Care Supply Chain: CQO Thought Leader Discussion Series)
Provider panelists discuss their post-pandemic approach to their business continuity programs, working with non-traditional buyers, diversifying their suppliers and the increased focus on supply chain analytics.
WHY, WHAT, and HOW of Strategic Planning (Three-Part Series)
On-Demand Educational Webinars
The role of the supply chain is more important in health care than ever before due to the rising economic challenges that are faced today. This three-part on-demand series focuses on WHY strategic planning is important, WHAT a supply chain strategic plan should include, and HOW to implement a new strategic plan at your organization.
Knowing When to Outsource: Making Purchased Services Work for You
On-Demand Educational Webinars
Outsourcing of hospital functions is a common and growing practice in the U.S. and comprises on average 25% of total non-labor spend in hospitals. Many hospitals are finding that the outsourcing of some functions is a double-edged sword. This webinar will help you determine how to make decisions about which services to keep in house and which to outsource in the post-reform era of higher quality and cost savings.
Take Your Talk From Boring to SOARING
On-Demand Educational Webinars
Take a close look at what can be done to improve speeches made in front of a large audience. In this webinar, we explain the construction of a talk, what information will your audience be most receptive to, and how should you get it across.
Creating a Culture of Teamwork: Managing Up for Highly Reliable Team Players
On-Demand Educational Webinars
The engagement and alignment of employees accelerates achievement of quality, safety, service and operational goals. These tasks are easily stated but challenging to execute. Discover what leaders must do to create true employee collaboration through "managing up".
From Invisibility to Transparency: Cultivating OR Cost Awareness
On-Demand Educational Webinars
The perioperative services administration at Massachusetts General created a rigorous and rapid approach to raising the level of cost awareness among its nursing, surgical technician, and surgical staff. In this webinar, the leadership team shares how they used data capture to assess supply use and how they changed the culture in their hospital to be more cost aware.