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Role of Hospitals: Brookings Health
The Brookings Health System Foundation makes it easy for colleagues to help other colleagues struggling through tough times exacerbated by the pandemic through an employee emergency fund program. The program offers a wide range of support services, including meals and cleaning services, to staff working long hours.
Role of Hospitals: University Hospitals
All employees at University Hospitals, based in Cleveland, are aligned around its Zero Harm initiative: zero clinical harm, zero suffering from a poor patient experience, zero inequities and zero wasted resources.
Role of Hospitals: Inova Health
Health care disparities exist among the LGBTQ community because patients often times refuse to seek treatment or assistance worrying that health care providers may not respect their gender identity or sexual orientation. Inova Health opened the first medical clinic in Northern Virginia, called Inova Pride, dedicated to the health and well-being of the LGBTQ+ community.
Role of Hospitals: WellSpan Health
WellSpan Health, which serves central Pennsylvania and northern Maryland, has bolstered its efforts to become a more diverse and data-driven culture, resulting in positive outcomes for patients and staff.
Telling the Hospital Story: Rural Hospitals in Action
The Telling the Hospital Story initiative shines a light on the crucial work of health systems and hospitals that advance community heath through proactive, compassionate and high-quality care.
Accounts Payable: Creating Competitive Advantage
Learn how Baptist Health forged its traditional AP cost center into a cost savings driver.
Closing the Loop on Patient Feedback: Lessons from CVS Health
In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.
UPMC’s App to Lower Post-Surgery Readmission Rates Is a Pip
Last year, UPMC Enterprises and Redesign Health began collaborating on Pip Care Inc., a novel digital health platform that is designed to improve surgical outcomes and increase patient satisfaction.
Getting the Most Out of Your American Hospital Association Membership
The AHA asks for member input and welcomes your contributions as we pursue the key strategic priorities that we believe should guide our work on your behalf.
A Big System Strives for Better Employee Care: CommonSpirit
CommonSpirit currently employs approximately 150,000 health care workers across 145 hospitals in 24 states.