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Building a Culture of Safety In Your Organization
Presentation Resource
As part of a safety assessment, employees of Signature Healthcare were asked about the priorities of the hospital’s leadership. Surprisingly, patient safety was not in the list of their responses. This was a jolting revelation. In response, Signature’s CEO, Kim Hollon announced his own version of the Moon Shot.
Beyond Crisis: Learning from the Ebola Panic to Better Reach, Teach, and Reassure Employees and the Public
Presentation Resource
The 2014 Ebola panic provides a must-learn-from case study that helps us prepare for the inevitable next "epidemic"situation and improve all facets of day-to-day communications. Two veteran healthcare executives dissect what needs to change and how marketers/communicators can lead this effort.
Monte Carlo Modeling of Virtual Care in the Emergency Department
Presentation Resource
Monte Carlo simulation involves recreating an environment of interest in a computer program capable of analyzing the impact of changes to that environment in a risk free manner
A Chief Medical Officer's Success Story for Physician Engagement, Referral Development, and Wellbeing
Presentation Resource
TMCA went from the 50th percentile to Top 10 nationally in terms of physician engagement and alignment, with double digit increases on the satisfaction survey, physician turnover decreased by 5%, with first year physician turnover cut in half, and quality improved with a significant decline in Hospital Acquired Infection.
TMCA saw measurable results on decreasing referral leakage, improving referral development, and gaining access for their Physician Relations Manager (PRM) team to meet with key physicians.
30 Ideas in 30 Minutes: Crisis Tips from the Headlines
Presentation Resource
This resource showcases stories " and lessons learned " by a panel of hospital communicators from some of the most tragic headlines, including the Boston Marathon bombing, the San Bernardino shootings, and the Virginia on-air shootings.
Design and Construction: Infection Prevention for Health Care Professionals Webinar Handout
Presentation Resource
This presentation evaluates the infection risks associated with health care construction activity.
Presentation Center - Maternal Health: Better Health for Mothers and Babies
Maternal health is a priority for U.S hospitals and health systems. This downloadable PowerPoint presentation shares facts and highlights some of the challenges hospitals face and how they’re tackling them.
CDC: Coronavirus Health Care Leadership Listening Session Presentation
CDC presentation on novel coronavirus (COVID19) provided during February 20, 2020, HPHSCC teleconference.
Vegas Strong: Hospital Disaster Response During the Largest Mass Casualty Shooting in US History
Presentation Resource
This session reviews the activation timeline of the media relations team at Sunrise Health System Hospitals as our flagship trauma center closest to the Strip experienced treating 180 patients during the largest mass casualty in US history.
Employee Engagement: The Journey to High Reliability in Health Care
Presentation Resource
AFMS hosted the “What’s Your Why” Campaign to raise awareness about the transformation effort and to inspire Airmen to join the journey by telling their “why” — their personal reason for dedication to high reliability health care. The presentation overviews the methods, results, and lessons learned in launching a campaign that pilots purpose-driven work and boosts engagement and productivity.