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Becoming a Culturally Competent Health Care Organization
This guide explores the concept of cultural competency, builds the case for the enhancement of cultural competency in health care, and provides quick answers. It answers the questions of what is cultural competence in healthcare and what is culturally competent care, and offers seven recommendations for improving cultural competency in health care organizations.
Improving Health Equity Through Data Collection AND Use: A Guide for Hospital Leaders
Racial and socioeconomic inequity persists in health care quality. An exploratory interview with three hospital leaders substantiated by a review of the literature reveals that hospitals are collecting race, ethnicity and primary language data about their patients. Leading hospitals are now moving beyond data collection to analyzing and using the data to develop targeted interventions for improving access to care for underserved populations.