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Impact of Communication and Motivation on the EVS Workplace
This paper outlines the importance of effective communication and motivation in the environmental services workplace.
Hiring & Retaining the Right Staff
Technical Paper
With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.
Using Lean Management Strategically
Technical Paper
An Environmental Service's leader as a Lean leader needs to be patient, inquisitive, keenly interested in problem-solving, a good communicator, and a mentor who likes to see people succeed. This paper will propose a proven strategy for becoming a Lean department through the leader's eyes.
Comprehensive Training Program
Technical Paper
In his Fellow Paper, Michael Cataznaro analyzes the importance of a well-thought out comprehensive training program and the resources needed from all levels within a facility in order to be successful.
Workforce Roles in a Redesigned Primary Care Model
Technical Paper
In September 2011, The American Hospital Association (AHA) convened a roundtable of clinical and health systems experts to examine the future primary care workforce needs of patients, as well as the role hospitals and healthcare systems can play in effectively delivering primary care.