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What's Your Story? How to Craft Narratives Using Human-Centered Design that Inspire Your Audience
Join us for an interactive webinar where you will learn fundamental principles of storytelling and reflect on a personal story of your own. This workshop gives you the chance to work on your story and apply human-centered design to a wide variety of challenges that we face in health care. This webinar is about Story + Telling. Come prepared to think through the features of a ‘story’ (content and team alignment) and the essentials of the ‘telling’ (channels and communication plan). (Webinar presented March 8, 2023)
How to Use Human-Centered Design to Inspire and Focus Teams
Health care professionals are surrounded by immense complexity – different departments to navigate, IT challenges, regulations to follow, budget pressures and external dynamics. This webinar aims to show viewers how human-centered design can help energize and align teams around what they aspire to do. We will integrate key concepts from TeamSTEPPS and introduce visual design tools to create aligned strategies. This webinar is a great fit for anyone seeking new insights into team strategy, innovation and alignment. (Webinar presented February 8, 2023)
Mindful Attention Training: A Tool to Develop Situational Awareness
Given that, on average, the mind wanders 47% of the time, maintaining attention and awareness can be challenging. This webinar guides learners in using mindful attention to enhance situational awareness, while providing practical tips on integrating mindfulness into practice. Through enhanced situational awareness, healthcare professionals can clearly see the nuances present in the current situation, improving communication and patient care using a shared mental model. (Webinar presented December 14, 2022)
4 Takeaways from Survey on Retail Health Clinics and Quality
The continuing rise of retail health clinics throughout the U.S. has significantly increased convenient access to care for vulnerable populations seeking quick resolutions to common ailments or wanting a COVID-19 vaccination. More than 70% of health care leaders globally believe the quality of care in retail settings is lower than in primary care practices.
5 Ways to Optimize Alternative Care Sites
Amid the expansion of alternative care sites such as retail clinics, the home and virtual settings, health care organizations have a unique opportunity to improve access and build greater trust and loyalty, particularly in underserved communities.
Flipping the Leadership Algorithm
It’s time for a fresh leadership approach. Our teams are experiencing aftershocks of the hardest time in health care many of us have experienced. The old method of driving culture change through “top down” directives is no longer effective. It’s time to flip the leadership algorithm. This webinar shares fresh insight and practical leadership tips to encourage and jump start your team. (Webinar presented on October 12, 2022)
Shrinking the Change: An Innovative TeamSTEPPS Implementation Plan for Success and Sustainability
On this webinar, Stacey DeMaranville discusses TeamSTEPPS tools used during the Women & Children’s Services at UW Valley Medical Center (VMC) initiative to improve teamwork. Our speaker also discusses how the "Team Perception Questionnaire (TPQ)” can support the planning of implementation, how to utilize a 30-60-90 day plan, and other learnings from implementing TeamSTEPPS. (Webinar presented July 13, 2022)
Connected Care: Improving the Health Care Ecosystem
How to deliver a more integrated, interoperable digital health ecosystem to ease stress on nurses and provide more time for patient.
Challenges for Hospitals: Creating and Maintaining High Reliability
Variations in the competency, quality, and adoption of evidence-based medicine among your clinical teams are a core driver of your adverse events and claims. With nurses spending more one-on-one time with patients than any other healthcare worker, this makes the need for their ability to perform at the highest level essential to providing safe patient care. View this webinar to learn more about building a culture of high reliability within your organization to improve patient care. (Webinar presented June 23, 2022)
Engaging Physicians in Teamwork Training for Quality and Safety - Or Why Don’t Your Physicians Get Engaged?
Health care organizations can and should remove barriers and develop systems to engage physicians in their quality improvement efforts, including team training for patient safety. This webinar shares the most common barriers and helps viewers develop strategies that address both institutional and physician concerns in a process that is beneficial for patients, physicians, and health care institutions. (Webinar presented June 8, 2022)