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Important Steps to Eradicate Negativity in the Workplace
Magazine & Journal Articles
Joe Tye explains a number of important steps to eradicate toxic emotional negativity and promote a more positive and productive culture of ownership.
Challenged by Your Organization's Culture? Learn How to Change Defiance Into Delight Through This Culture Change Process
Presentation Resource
In this session we will help you: 1. Better understand different types of cultures; 2. Use a tool, Organizational Culture Assessment Instrument (OCAI) to see what your culture is today and what you want it to become; 3. Work on an effective 6-step process you can use to begin to change your organization’s culture.
Impact of Communication and Motivation on the EVS Workplace
This paper outlines the importance of effective communication and motivation in the environmental services workplace.
360 Degrees Physician Relationships: Creating an Ecosystem to Foster Connectivity, Physician Engagement, and Grow Referrals
Presentation Resource
Three key strategies include implementing a data-driven physician communication campaign spearheaded by the Chief Physician Executive; encouraging physicians to participate in engagement events where they interact with each other and consumers in a meaningful way; and building a platform to allow for actionable feedback.
Hiring & Retaining the Right Staff
Technical Paper
With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.
Using Lean Management Strategically
Technical Paper
An Environmental Service's leader as a Lean leader needs to be patient, inquisitive, keenly interested in problem-solving, a good communicator, and a mentor who likes to see people succeed. This paper will propose a proven strategy for becoming a Lean department through the leader's eyes.