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Community Health Assessment Case Studies

Case studies for the CHA Toolkit provide practical examples of CHA tactics used by hospitals, health systems and community partners across the U.S.

The Employee Experience at Duke Health

Extraordinary times have spurred significant growth and transformation in employee well-being programs. Learn how the Employee Experience Hub at Duke Health has increased collaboration between resource providers, and gain valuable insights and practical strategies for fostering a resilient health care workforce. (Webinar presented May 8, 2024)

Strategies for Planning and Development

This on-demand session was presented at the Spring Summit: Transformational Excellence.

Using Consumer Industry Science to Turbocharge Your Hospital Marketing | Recording

This webinar provides an overview of psychographic segmentation and a proven model for influencing health care consumer decisions and behaviors.

Inclusive, Local Hiring: Building the Pipeline to a Healthy Community

Webinar Recordings
ACHI and the AHA Workforce Center hosted a webinar on how health systems can develop an inclusive, local hiring pipeline through creating more external community connections and internal career paths.

Improving Community Health: An Emerging Priority for Health System Governance

On-Demand Educational Webinars
This webinar: Makes the case for health system engagement in multi-sector initiatives for improving community health. Discusses challenges system boards and leadership teams will likely have in participating in community health improvement. Makes recommendation for consideration by health system boards and leaders to make community health improvement an organizational and governance priority.

Developing Creative Affiliations for New Capabilities

On-Demand Educational Webinars
Presented by Kaufman Hall’s Anu Singh, this webinar provides guidance for hospital and health system boards to strategically consider:

Uncovering Nuances in Health Care Data Analytics to Improve the Patient Experience Recording

Webinar Recordings
In this webinar, we’ll look at how OSF Health Care partnered with Binary Fountain to unify their patient feedback and response process by responding to feedback publicly and providing patients with a superior health care experience through open access to data and community reviews.

Highlights of the SHSMD Thought Leader Forum - Redefining the ‘H’: How Health Systems Must Evolve to Grow and Thrive

Webinar Recordings
The Society for Health Care Strategy & Market Development (SHSMD) is pleased to present a webinar featuring panelists of the SHSMD Thought Leader Forum held at the 2014 SHSMD annual conference in San Diego. We have reassembled the expert panel who will address a variety of topics.

Highlights of the SHSMD Thought Leader Forum - Redefining the ‘H’: How Health Systems Must Evolve to Grow and Thrive | Recording

Webinar Recordings
The Society for Health Care Strategy & Market Development (SHSMD) is pleased to present a webinar featuring panelists of the SHSMD Thought Leader Forum held at the 2014 SHSMD annual conference in San Diego. We have reassembled the expert panel who will address a variety of topics.