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Skill Builder

Guides/Reports
SHSMD ADVANCE™ Skill Builder

Highlights of the SHSMD Thought Leader Forum - Redefining the ‘H’: How Health Systems Must Evolve to Grow and Thrive | Recording

Webinar Recordings
The Society for Health Care Strategy & Market Development (SHSMD) is pleased to present a webinar featuring panelists of the SHSMD Thought Leader Forum held at the 2014 SHSMD annual conference in San Diego. We have reassembled the expert panel who will address a variety of topics.

Highlights of the SHSMD Thought Leader Forum - Redefining the ‘H’: How Health Systems Must Evolve to Grow and Thrive

Webinar Recordings
The Society for Health Care Strategy & Market Development (SHSMD) is pleased to present a webinar featuring panelists of the SHSMD Thought Leader Forum held at the 2014 SHSMD annual conference in San Diego. We have reassembled the expert panel who will address a variety of topics.

Uncovering Nuances in Health Care Data Analytics to Improve the Patient Experience Recording

Webinar Recordings
In this webinar, we’ll look at how OSF Health Care partnered with Binary Fountain to unify their patient feedback and response process by responding to feedback publicly and providing patients with a superior health care experience through open access to data and community reviews.

Developing Creative Affiliations for New Capabilities

On-Demand Educational Webinars
Presented by Kaufman Hall’s Anu Singh, this webinar provides guidance for hospital and health system boards to strategically consider:

Improving Community Health: An Emerging Priority for Health System Governance

On-Demand Educational Webinars
This webinar: Makes the case for health system engagement in multi-sector initiatives for improving community health. Discusses challenges system boards and leadership teams will likely have in participating in community health improvement. Makes recommendation for consideration by health system boards and leaders to make community health improvement an organizational and governance priority.

A Trustee's Guide to Population Health: Building New Foundations Linking Care with Community

Videos
The six videos and discussion guide included in this resource are designed to provide trustees with an overview of population health strategies, the foundational capabilities that health care leaders are using to redesign care, the importance of developing new partnerships, as well as specific actions for how trustees can participate with their organization’s leadership team to advance health within their community.

Guiding Principles for the Elder-Friendly Hospital/Facility and the Role of the Nurse Leader

Guides/Reports
Care is moving from patient-centered to patient-driven. Nurses must take into account the many variables that contribute to the care of older adults.

Using Consumer Insights to Improve the Patient Experience

This article describes how organizations can approach efforts to improve the patient experience, including examples of strategies gleaned from other industries. The article also highlights how one progressive hospital—Community Hospital of the Monterey Peninsula—is using mobile and digital technology to gain insights and meet consumer needs in real time.

Call for Abstracts: The Role of Health Services Research in Advances in Cancer Prevention and Control

Health Services Research (HSR) and the Department of Public Health Sciences, University of Virginia School of Medicine are partnering to publish a Special Issue on The Role of Health Services Research in Cancer Prevention and Control.