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Creating Strategic Partnerships with Employers
Guides/Reports
This guide to successful employer partnerships describes several case studies and lessons learned. Examples include on-site clinics, an accountable care organization and virtual health care.
Closing the Loop on Patient Feedback: Lessons from CVS Health
In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.
Foundations to Analytics for Health Care Strategists
Courses
Foundations to Analytics for Health Care Strategists
Understanding Predictive Models in Health Care: Using Data, Science and Actionable Models to Drive Campaign Outcomes
Webinar Recordings
This webinar will explore the basics of predictive modeling, two types of models, steps to take after models, and campaign strategies and testing.
Breaking Through: Leading Approaches From the Field to Scaling and Sustaining Innovation and Improvement
Presentation Resource
Case studies will be discussed demonstrating how hospitals are using approaches such as human-centered design, adaptive leadership and new partnerships based on social impact, to accelerate, sustain and/or scale innovation and improvement in areas ranging from clinician burnout to safety.
4 Ways to Drive Transformational Change in Sustainability
The recently released AHA-American Society for Health Care Engineering’s Health Care Leader’s Guide to Sustainability and Decarbonization spells out the sustainability challenge facing the field.
Finding the ROI in Patient Engagement Programs
As patients become more consumer minded, marketing leaders are embracing technological and data-driven solutions that prioritize patient experience. Health care executives who have led successful transformation.
The Fundamentals of Strategic Planning and Successful TeamSTEPPS Implementation
In this webinar, experts from Do Tank explore human-centered design tools and methods that help you understand your colleagues’ perspectives and create a clear sense of purpose for your team initiatives and projects. This is a great view for anyone wanting to improve their strategic planning and gain clarity on how to upskill their teams. (Webinar presented March 13, 2024)
Reigniting Your Organization’s Strategic Plan
Explore the urgent need for health care organizations to reassess and reignite their strategic plans in the face of post-COVID challenges, including slim margins, workforce shortages and increased competition.
SHSMD Webinar | 5 Best Practices for Integrating Market and Provider Data into Your Health System Management Structure
This webinar outlines the critical steps to centralizing market and provider data within a health system and best practices for utilizing that data throughout the organization to enhance strategic decision making.