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When the Customer Is Not Always Right
Janet Davis MSN, RN, NEA-BC, and Jeanette Karon discuss behavioral disruption in the health care environment and share solutions on how to improve staff safety while managing disruptive patients and visitors.
Protecting Heath Care Workers from Being Targets of Violence
A survey of 1,000 caregivers in April of 2022 found that 92 percent had directly experienced or witnessed workplace violence.
Hearing the Voices of Human Trafficking Victims
For health care professionals, victims of human trafficking aren’t easy to spot, and many victims are reluctant to share much about the horror they endured.
FBI Violence Prevention Strategies to Assess and Manage Threats Against Health Care
Since 2020 the health care workforce has faced a sharp increase in workplace violence.
How Hackensack Meridian Health’s Lab Helped Accelerate Their Value-based Care Journey
Today’s podcast is brought to you by Quest Diagnostics.
The Role of Firearm Safety in Preventing Suicide
According to the CDC, firearms are used in approximately 50% of all suicides. In this podcast, Dr. Emmy Betz, a professor of emergency medicine at the University of Colorado School of Medicine and director of the Firearm Injury Prevention Initiative joins Laura Castellanos, associate director, Hospitals Against Violence initiative at the American Hospital Association.
Cost of Gun Violence to Hospitals with Northwell Health’s Center for Gun Violence Prevention
Each day, more than 300 Americans are shot, and, according to the CDC, more than 110 are killed by gunfire. T
[Special Edition] Impact of COVID-19 Pandemic on Hospital Quality Measurement Programs
In this Advancing Health podcast, Thomas Haederle discusses the pandemic's profound impact on CMS's Hospital Quality Measurement and Value programs.
Surging Input Costs Create Many Challenges for Hospitals and Health Systems
In this podcast that highlights a new report from the AHA detailing these factors, Philip Pandolph, president and CEO, Meadville (PA) Medical Center and Chair of the AHA Rural Health Services Committee, explains how rising costs for supplies and equipment, drugs, and labor, along with inflation and razor thin margins has left his hospital vulnerable.
Nursing Leadership in PFACs
It has been well established that Patient and Family Advisory councils (PFACs) are an excellent way to capture the patient’s voice and perspective.