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When the Customer Is Not Always Right
Janet Davis MSN, RN, NEA-BC, and Jeanette Karon discuss behavioral disruption in the health care environment and share solutions on how to improve staff safety while managing disruptive patients and visitors.
In the Fight Against Human Trafficking
As part of the American Hospital Association’s Hospitals Against Violence initiative, the AHA, Jones Day, and HEAL Trafficking have come together to provide resources to health care providers across the nation who are fighting the global scourge of human trafficking.
ASHHRA Job Description Toolkit
Position Descriptions
Browse sample job descriptions for positions in health care settings.
Guiding Principles for Future Patient Care Delivery
Guides/Reports
The care delivery system of the future will be characterized by vast complexity due to use of sophisticated technology, aging of the population with the associated growth in chronic health issues, as well as diversity of patient populations and practice settings.
Montana Teen Donates Children's Books to St. Vincent Healthcare for Nearly a Decade
Aiden Fouhy is high school senior, a resident of rural Montana, and an aspiring airplane pilot. In his spare time, Aiden is also a traveling bookmobile.
AHA Associate Podcast Series | Accumen
In this episode, Kathleen Wessel, VP of Business Management and Operations at the AHA, speaks with Jeff Myers, Vice President of Consulting at Accumen, and Melissa Butterworth, President of Laboratory Acquisitions & Mergers at Advanced Strategic Partners, a partner of Accumen. Laboratories are often an underappreciated but essential aspect of many health systems in delivering quality patient care. Join them as they discuss the intricacies of lab optimization, process improvement, financial sustainability, and successful partnerships - all with the ultimate goal of providing better care for patients.
AHA Associate Podcast Series | Helix
In this episode, Kathleen Wessel, VP of Business Management and Operations at the AHA, speaks with Dr. James Lu, MD, PhD, Chief Executive Officer & Co-founder of Helix and Dr. Calum MacRae, MD, PhD, Co-Director of Genomic Medicine and Professor of Medicine at Harvard University. Join them as they dive into the rapidly evolving field of genomics and personalized medicine. They will also discuss the positive impact of the growing role of genomics in healthcare, including how it impacts hospital data strategy and ultimately provides better patient care.
AHA Associate Podcast Series | Signify Health
In this episode, Kathleen Wessel, Vice President of Business Management and Operations at the AHA, is joined by Aria Sameni, SVP, Client Partnerships and Growth for Signify Health; Michelle Franklin, CEO of Sullivan County Community Hospital; and Jodi H. Biller, Director of Clinical Improvement, MHC ACO for Marshall Health. Hospital and health system leaders grapple with balancing priorities, staff shortages, financial constraints, and policy changes while striving to deliver exceptional patient care. Their conversation will explore insights that can empower healthcare leaders to harness the Medicare Shared Savings Program model as a launchpad for achieving excellence in value-based care.
AHA Associate Podcast Series: Special Episode | MDVIP
In 2023, patients are in the driver’s seat. The pandemic accelerated existing consumer trends, and patients are no longer willing to accept the status quo in their healthcare experience. As innovative care options prosper, unhappy customers become a flight risk for health systems. Listen in to this podcast episode to receive strategically actionable takeaways to capitalize on patient expectations and physician aspirations and give your system a competitive market advantage.