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Senate committee reports rise in deceptive Medicare Advantage marketing practices

Senate Finance Committee Chairman Ron Wyden, D-Ore., today released a report confirming deceptive marketing practices by Medicare Advantage plans, which found an increase in complaints from 2020 to 2021. The report recommends the Centers for Medicare & Medicaid Services reinstate certain MA plan requirements and hold bad actors accountable; require agents and brokers to adhere to best practices; implement robust MA marketing rules; and support unbiased beneficiary information sources.

Systemic and Shared Accountability

Creating infrastructure to maintain accountability to sustain DEI work across departments and service lines.