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Laboratory and Diagnostic Test Result Communication Tip Sheet
Read recommendations for reducing test result communication failures.
Staff Resilience and Well-Being Tip Sheet
Read recommendations for helping your organization determine its level of workforce well-being and predict clinical and operational outcomes.
Cognitive Biases in Health Care Tip Sheet
Read the recommendations for recognizing and addressing biases to prevent disappointing outcomes and experiences.
Cultural Sensitivity in Treatment Tip Sheet
Read the recommendations for ensuring cultural sensitivity in treatment.
Patient Identification Errors Tip Sheet
Read the research-based recommendations to advance accurate patient identification.
High Acuity Patient External Transfer Handoff Guidance Tool
This tool assists the care provider in ensuring adequate handoff communication to assist in safe transfer of patients to higher acuity care.
Three Steps Risk Professionals Can Take to Promote a Civil Workplace Culture
This session outlines three steps for risk managers to foster a civil health care workplace, focusing on communication techniques to identify, address, and prevent uncivil conduct, and includes strategies for developing performance improvement plans to sustain a civil culture.