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Board chair coaching process

Discussion Questions & Templates
A good coach focuses on what the board chair wants to accomplish and designs a coaching process based on how the board chair experiences the role; on assessment of individual strengths and weaknesses; and on identifying and addressing blind spots. Each coaching process should be customized to meet the board chair’s individual needs and goals.

The Leadership Audit

Evaluations and Assessments
To understand how the organization really functions on a day-to-day basis, boards need to gauge the hospital’s work life and its efficacy. Board responsibilities include: (a) understanding the hospital’s operating model and whether it actually performs in that mode, how critical decisions are made, and the hospital’s ability to recognize its own problems and “self-correct”; and (b) ensuring that it happens.

Decision-making Processes and Tools for Boards

Dashboards/Scorecards
As this grid suggests, good governance decision-making, when supported by a variety of board practices and tools, strengthens the board as a whole and its capacity to govern well.

Sample Board Demographic/Attribute Profile Matrix

Adapted from “Recruiting for a Diverse Health Care Board,” by Karma H. Bass (Trustee Insights, Dec. 2020).

Seven Techniques to Strengthen Board Decision Making

Evaluations and Assessments
Effective decision making often requires different techniques or approaches for different types of decisions. The following techniques and practices can help support and strengthen your board’s decision-making processes.

Sample Governance Authority Matrix

BOARD COMPOSITION AND SELECTION Sample Governance

Considerations for Granting Emeritus Status

Checklists
There are better ways to honor and, as appropriate, continue to involve former trustees, while also adhering to the higher standards demanded of boards today.

A Trustee Checklist to Address Time Challenges

Checklists
Checklists A Trustee Checklist to Address Time Challenges As

Governance Improvement Practical Technique: Post-Board Meeting "Mini" Evaluations

Evaluations and Assessments
To maintain the momentum of continuous governance improvement, many "best practices" boards institute regular mini-evaluations of board meetings. Here, each board meeting concludes with every board member anonymously completing a brief evaluation form of how the board planned for and used its time during the meeting.

Dashboards and Balanced Scorecards

Dashboards/Scorecards
The dashboard or “balanced scorecard” has become a staple of effective governance. Charts and numerical data provide a comprehensive picture of organizational performance. Here are some questions to assess whether your board’s dashboard is as good as it could be.