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How to Win in the Consumerization of Healthcare with Customer Intelligence

Presentation Resource
Hear how Aurora Healthcare and insurance company Horizon Healthcare Services turned to their secure, online communities of thousands of members to gain feedback and insight that has helped drive successful organizational decisions. You will also learn how leading organizations survive and thrive in today's consumer-led world of healthcare.

The Newest Megatrend in Healthcare: Performance Transparency Using Big Data

Presentation Resource
In this session, learn how true transparency offers the opportunity to optimize the performance of large physician networks, with huge potential gains in efficiency, cost, and outcomes.

Coalition Building

Guides/Reports
Definition: Organize individuals with multiple viewpoints who agree to support an issue of shared interest, leading to productive action.

Midland Memorial uses predictive analytics to maximize nurse staffing

In this podcast, two Midland Memorial Hospital executives discuss how the system creates value through higher patient experience scores, lower labor costs, less overtime and higher nurse satisfaction scores.