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How to Win in the Consumerization of Healthcare with Customer Intelligence

Presentation Resource
Hear how Aurora Healthcare and insurance company Horizon Healthcare Services turned to their secure, online communities of thousands of members to gain feedback and insight that has helped drive successful organizational decisions. You will also learn how leading organizations survive and thrive in today's consumer-led world of healthcare.

Providence St. Joseph Health Buys into EHR Innovation

Innovation isn’t always about building a new product. Huge opportunities exist in making a good product better or optimizing its capabilities and performance and helping others in the field do the same.

AI vs. Business Process Automation: Do You Know the Difference?

Although we track AI closely here at the AHA Center for Health Innovation, we appreciated this primer on AI overheard at Aspen Ideas Health.

Take Steps Now or it Could be a Long Wait to Fulfill AI’s Promise

More accurate diagnoses in less time. More effective treatments as the first option. Clinicians with the ability to practice at the top of their license and the time to connect meaningfully with patients. These are just a few of the benefits artificial intelligence could bring to health care.

Visual

Guides/Reports
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Lack of Data Sharing with Digital Health Impedes Innovation

Health care organizations are making greater use of digital systems like electronic health records, telehealth and artificial intelligence, but most don’t regularly share data outside their organizations, creating barriers to high-quality care and impeding innovation. That’s one key takeaway from Royal Philips’ recently released Future Health Index 2019 report exploring both the progress and shortcomings of digital health.

Consumers Ready to Trade Health Device Data for Rewards

Consumers who use wearable devices to capture their health-related data have a message for health insurers who would love access to that information: Make us an offer. A recent Aite Group survey found that 62% of consumers are interested in sharing their connected-device data with payers if their plan offers incentives to do so.

NIST issues draft framework to help organizations manage data privacy risk

The Department of Commerce’s National Institute of Standards and Technology this week released for comment a draft framework to help organizations that deliver or use data processing systems, products or services manage privacy risk.