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Uncovering Nuances in Health Care Data Analytics to Improve the Patient Experience Recording
Webinar Recordings
In this webinar, we’ll look at how OSF Health Care partnered with Binary Fountain to unify their patient feedback and response process by responding to feedback publicly and providing patients with a superior health care experience through open access to data and community reviews.
CMS lifts suspension of survey activities
The Centers for Medicare & Medicaid Services announced the immediate resumption of survey activities for all complaints.
LeaderRead | The Choice: Embrace the Possible
Psychologist Edith Eger wrote a memoir about her challenges during the Holocaust, producing an unforgettable account of arriving at Auschwitz at the age of 16 and enduring years of physical and emotional harm.
CMS resumes routine inspections of all providers and suppliers
The Centers for Medicare & Medicaid Services announced it will resume routine inspections of all Medicare- and Medicaid-certified providers and suppliers that were previously suspended as part of its response to the COVID-19 pandemic.
CAHME releases health care graduate program comparison tool
Students, employers and the general public can compare and evaluate graduate health care management programs with the Commission on Accreditation of Healthcare Management Education’s new online search tool.
Uncovering Nuances in Health Care Data Analytics to Improve the Patient Experience
Webinar Recordings
In this webinar, we’ll look at how OSF Health Care partnered with Binary Fountain to unify their patient feedback and response process by responding to feedback publicly and providing patients with a superior health care experience through open access to data and community reviews.
Do Hospital Awards Drive Consumer Decisions?
Webinars
Are you spending too much promoting hospital awards? Take an eye-opening look at what health care consumers really think of hospital quality awards and how these rankings drive their health care decisions.
Do Hospital Awards Drive Consumer Decisions? Recording
Webinars
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Developing the Indispensable Health Network: Insights from the 2018 SHSMD Executive Dialogue
Guides/Reports
This report distills these discussions so that other strategic leaders connected with SHSMD can lead their organizations toward stronger market relevance through strategy that develops cultures of collaboration and innovation.