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Service Design
Guides/Reports
Definition: Create value by improving the interaction between customers and organizations by using a multi-disciplinary approach.
Community-based Planning
Guides/Reports
Definition: Analyze and plan care delivery to meet community health needs; consider socioeconomic determinants; understand how people live, work, and play.
Shepherding
Guides/Reports
Definition: Lead through gentle and persistent redirection toward the objective.
Data Literacy
Guides/Reports
Definition: Understand the principles of statistics, analytics, computer science, and predictive modeling to analyze and address complex problems and issue
Socialization
Guides/Reports
Definition: Use informal communication with influential stakeholders to gauge their level of acceptance and support of new ideas.
The Employed Physician Group: Positioning Your Doctors for Success
Presentation Resource
In this session, we will explore examples of real health systems’ varying approaches to positioning employed physician groups, from complete autonomous enterprises, to adjuncts and extensions of hospital-based services, to primary drivers of downstream revenue.
Ambulatory Care 2.0: Next Generation Network Design and Growth at an AMC
Presentation Resource
The speakers will discuss the design of a next-generation ambulatory care network that sustainably integrates services across the system and deploys them in the right geographies to bolster overall competitive advantage.
Driving Service Line Reputation and Volumes Through Sports Marketing Partnerships
Presentation Resource
Learn how CHI Franciscan developed sports marketing programs to support Oncology, Cardiac, and Orthopaedic Service Lines.