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Health System-Owned Retail Clinics from Inception to Implementation (Advanced)
Presentation Resource
This session will discuss how FastCare partners with health systems and retailers to create affordable and convenient patient access to healthcare.
Patient Acquisition Campaign: Recruiting 2,000 New Primary Care Patients in One Year
Presentation Resource
This case study will examine how Boston Medical Center implemented an integrated, multichannel marketing campaign to acquire more than 2,000 new primary care patients within one year.
Get Your Innovation Center Moving at Startup Speed (Advanced)
Presentation Resource
Learn how one community health system in Cedar Rapids, Iowa, is modeling its innovation initiatives after a highly effective startup culture to capture new ideas, validate them, and take them to market.
If You Build It, Will They Own It? Physician Engagement in Service Line Planning
Presentation Resource
The final result of Southcoast Health System's service line planning was a plan with a vision that supported the system's overall primary care strategy and articulated specific initiatives supportable by physicians. This lookback will be relayed by the chair of this effort, who himself is a practicing primary care physician.
Systems Thinking
Guides/Reports
Definition: Understand how components interrelate and create a larger whole.
Greeting the On-Demand Consumer with Transparency to Drive Urgent Care Growth (Advanced)
Presentation Resource
How can you profitably grow your urgent care business? Is it possible to delight consumers and physicians alike? How can you earn consumer respect and trust? How can you use urgent care to drive lifetime patient loyalty? This session covers Sentara Healthcare's journey to drive urgent care growth and profitability.
Fill that Clinic: How Targeted Consumer Outreach Can Drive Revenue Growth
Presentation Resource
In this session, you will learn how North Memorial Health Care and Carrot Health combined medical records and consumer data to develop a novel, highly targeted approach to consumer outreach for a new urgency center facility in Minneapolis.
Reconcile Multiple Models
Guides/Reports
Definition: Use several representations, recognizing the strengths and weaknesses of each, to better inform decision making.
Rapid Prototyping
Guides/Reports
Definition: Use the simplest, least expensive representation of a concept to solicit user feedback and make refinements; focus on improving the concept rather tha
Using Data-Driven Decision Making to Drive New Primary Care Volume: All Year Long (Advanced)
Presentation Resource
Do you think about open enrollment as a fall campaign? Think again. What if you viewed open enrollment as an opportunity to engage with patients, consumers, brokers, health plans, and employers all year long?