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Closing the Loop on Patient Feedback: Lessons from CVS Health

In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.

SHSMD Webinar | 5 Best Practices for Integrating Market and Provider Data into Your Health System Management Structure

This webinar outlines the critical steps to centralizing market and provider data within a health system and best practices for utilizing that data throughout the organization to enhance strategic decision making.
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2024 Environmental Scan Presentation

This PPT presentation is designed to share 2024 Environmental Scan insights with various stakeholders and your community.

5 Best Practices for Integrating Market and Provider Data into Your Health System Management Structure

Hospitals and health systems frequently struggle with aggregating market and provider data (market share - inpatient & outpatient, patient leakage data, specialty supply & demand, employed

Using Data to Retain Patients in Your Network for Improved Quality of Care

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2023 Environmental Scan Presentation

This PPT presentation is designed to share 2023 Environmental Scan insights with various stakeholders and your community.
Member

2022 Environmental Scan Presentation

Advancing Innovation with a Cloud-Based Data Strategy | Transformation Talks

The path to effectively leverage health care data to support retrospective, real-time and predictive analytics requires that provider organizations closely examine how they collect, store and protect their data for staff, business partners and patients.