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A Trustee Checklist to Address Time Challenges

Checklists
Checklists A Trustee Checklist to Address Time Challenges As

Sample Patient Experience Dashboards

Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.

Memorandum of Understanding MHS Board Chair/CEO Compact

Board and Committee Charters
An effective board chair/CEO relationship is essential to support governance excellence and begins with a clear understanding of individual and shared accountabilities. Dallas-based Methodist Health System defines these accountabilities in a board chair/CEO compact (shown below) that is used as both an orientation resource for new board chairs and a touchstone for ongoing evaluation of this critical relationship.

Rating Your Board on Governance Best Practices

Evaluations and Assessments
Doing your duty is not just about success; it is also about actively engaging in practices that promote good governance. Take this quiz to review and reflect on how your board compares with governance best practices.

Sample Performance Standards for Evaluating Annual Incentive Plans

Evaluations and Assessments
As health care organizations face a number of emerging challenges, the compensation committee of the not-for- profit hospital and health system board is well served to review and update the executive compensation program periodically.

Governance Improvement Practical Technique: Post-Board Meeting "Mini" Evaluations

Evaluations and Assessments
To maintain the momentum of continuous governance improvement, many "best practices" boards institute regular mini-evaluations of board meetings. Here, each board meeting concludes with every board member anonymously completing a brief evaluation form of how the board planned for and used its time during the meeting.

Environmental Services Training Coordinator Job Description

Position Descriptions
The Environmental Services (EVS) Training Coordinator is responsible for the onboarding, training and education of all environmental services staff to include maintaining and auditing personnel training records. The position is responsible for coordinating and managing all processes related to staff training and development, staff retention improvement activities, patient experience and satisfaction as well as Occupational Safety and Health Administration (OSHA) and other regulatory compliance training. Develops EVS policies and procedures and leads and/or contributes to department quality initiatives and programs Serves as a member of the EVS Management team.

Environmental Services Technician Job Description

Position Descriptions
The environmental services technician level I is responsible for executing the daily duties required to establish and maintain a safe, hygienic, and aesthetically pleasing care environment. While executing the assigned tasks, the EVS Tech will have contact with patients, visitors, and clinical and non-clinical staff. Contact may include physical, psychological, educational, and safety related and should be appropriate to the specific demographics of patients served in assigned service areas. Responsible for ensuring timely room turns related to patient throughput within the basic principles of environmental hygiene and infection prevention. The environmental services technician, in accordance with organizational standards of quality, is an essential contributor to cleaning, disinfection, infection prevention and patient experience.

Environmental Services System Director Job Description

Position Descriptions
Reporting to the health system vice president of operations and working collaboratively with environmental services directors across multiple facilities, the system director is responsible for providing strategic leadership and oversight of all EVS service lines throughout system. Identifies and monitors individual and consolidated service line finances with emphasis on cost saving opportunities consistent with accepted professional standards. The system director is accountable for facilitating standardization of products, services, training, departmental branding as well as for quality and service outcomes for departmental performance throughout the health system. The system director is also responsible for oversight of EVS related services in system related non-acute care EVS service delivery in a safe, efficient and cost effective manner.

Environmental Services Supervisor Job Description

Position Descriptions
Supervises an area of responsibility for the EVS department; ensures a consistently high level of environmental hygiene and aesthetics to patients, visitors and staff. This position is also responsible for daily oversight of regulatory standards, financial stewardship of department operations and collaboration with other management and supervisory team members to support the department in its daily functions.