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Sample Board Demographic/Attribute Profile Matrix
Adapted from “Recruiting for a Diverse Health Care Board,” by Karma H. Bass (Trustee Insights, Dec. 2020).
Decision-making Processes and Tools for Boards
Dashboards/Scorecards
As this grid suggests, good governance decision-making, when supported by a variety of board practices and tools, strengthens the board as a whole and its capacity to govern well.
Sample Governance Dashboard for Monitoring Executive Compensation Programs
Dashboards/Scorecards
By tracking outcomes, the committee can ensure that the program operates consistently with the established philosophy and that areas requiring attention are readily identified. When combined with comprehensive tally sheets and affirmation that all executive compensation arrangements are fully disclosed to the committee, there is a comprehensive baseline underlying the committee’s deliberations.
Sample Patient Experience Dashboards
Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.
Dashboards and Balanced Scorecards
Dashboards/Scorecards
The dashboard or “balanced scorecard” has become a staple of effective governance. Charts and numerical data provide a comprehensive picture of organizational performance. Here are some questions to assess whether your board’s dashboard is as good as it could be.
The Role of the Board in Creating Value Chart
Dashboards/Scorecards
Value creation occurs at many levels in organizations. This chart, used by St. Charles Health System based in Bend, Ore., describes the unique role of governance as well the roles of leadership, management and front-line workers in applying Lean principles to support sustained organizational improvement.
A Comparison of External Quality and Safety Scorecards
Dashboards/Scorecards
A Comparison of External Quality and Safety Scorecards
Governance, Leadership & Management Grid
Dashboards/Scorecards
By Stephen Mansfield
While a clear, bright line between the roles of governance and management does not exist for every issue that boards and orga
Balanced Scorecard for Achieving Leadership Convergence and Accelerating Performance Improvement
Dashboards/Scorecards
While your organization may strive to improve safety, patient experience, workforce engagement and clinical quality as discrete performance domains, your leadership — and your resources — may be convened around multiple strategies and action plans. Without a single strategy that aligns improvement efforts and acts on the interdependencies of vertical domains, siloed planning can undermine workforce coordination and sustainable change.