Meet Equity Transformation Partners

About Chartis

Chartis is a comprehensive healthcare advisory firm dedicated to helping clients build a healthier world. We work across the healthcare continuum with more than 600 clients annually, including providers, payers, health services organizations, technology and retail companies, and investors. Through times of change, challenge, and opportunity, we advise the industry on how to navigate disruption, pursue growth, achieve financial sustainability, unleash technology, improve care models and operations, enhance clinical quality and safety, and advance health equity.

The teams we convene bring deep industry expertise and industry-leading innovation, enabling clients to achieve transformational results and create positive societal impact. Health equity and belonging have become focal points for our firm, as we continue to guide clients through healthcare transformation. We are committed to helping build a healthcare system that is equitable, fair, and dedicated to serving all people and all communities—creating a healthier world for all of us.

The Chartis Center for Health Equity & Belonging is focused on creating a liberated healthcare system free of bias, discrimination, and disparities—resulting in equitable health for all. We help organizations accelerate the promise of health equity by offering them six primary solutions:

• Health Equity & Belonging Strategic Plan
• Health Equity & Belonging Board of Directors Roadmap
• Health Equity Service Line Optimization Playbook
• Health Equity Impact Assessment & Report
• Community Health Transformation Playbook
• Health Equity & Belonging Learning & Development Playbook

About Impact4Health

Impact4Health, LLC, is a subsidiary of InclusionINC which was founded in 2001 as a woman owned business and dedicated to fostering a commitment to inclusion as a business strategy.  In 2015, Impact4Health was created to assist hospitals and healthcare systems develop comprehensive multidisciplinary and systemic solutions that reduce healthcare inequities. We do this using executive advisory services, current state analysis, strategic planning and community engagement efforts. Its principals and senior executive consultants bring a combined 110 years of experience in patient advocacy, community engagement, DEI, crisis communications, change management and executive coaching experience.

Impact4Health recognizes that healthcare leaders are focused on many issues - paramount of these are resolving inequities, reducing the total cost of care, retaining their team members, and engaging their community. We provide perspective and solutions to assess capabilities, establish direction, and align best practices that deliver equitable health outcomes. Our work begins by creating a strategic partnership with a site’s healthcare leaders and developing a launch strategy for completing the Health Equity Transformation Assessment.

Under the direction of Dr. Maria Hernandez, Impact4Health created the Inclusion Scorecard for Population Health™ in 2017 and has used this as an integral part of the firm’s effort to “operationalize health equity” in partnership with Chief Health Equity Officers, Chief Diversity Officers and Chief Medical Officers by identifying key best practices that support culturally responsive care.  In partnership with InclusionINC, we have conducted employee engagement surveys featuring questions from our Global Inclusion Index. Impact4Health has also worked across the country designing custom on-site and web-enabled training for providers, frontline staff and senior leaders to foster inclusive workplace cultures that better support diverse communities.  The Inclusive Leader 360™ is a one-of-a-kind measure to enhance a leader’s ability to reduce the impact of unconscious bias and develop more effective relationships among diverse staff.

About The Exeter Group

The Exeter Group is a minority-owned healthcare equity consulting firm founded in 1998. Exeter partners with organizations to improve outcomes and eliminate disparities. Our unique approach integrates research, practice, and actionable data to produce measurable results. Among other things, Exeter supports organizations in designing, developing, implementing, and evaluating DEI and Health Equity strategies.

Our trusted brand and reputation have allowed us to operate continuously for more than 25 years. Exeter is proud of its long-term clients, repeat business, and valued referrals. Our principals, Alex duBuclet and Dr. Audra Davis, have invested in the firm’s infrastructure to foster growth. We believe that our people are our greatest asset.

Exeter’s experience with diversity, equity, and inclusion, and health equity is broad and deep. We have supported human resources, diversity, talent management, patient experience, and supply chain leaders, as well as boards and executive leadership teams in designing strategies and implementing tactical solutions that are both impactful and measurable. Our client base comprises healthcare delivery and healthcare adjacent organizations (professional associations, medical device companies, insurance plans, etc.). Within the past two years, no fewer than 200 organizations have engaged Exeter as a partner for DEI and Health Equity work, including strategy development and implementation, policy and procedure review, training, coaching, and retained search.

A focus on delivering high quality products and services drives us. We subscribe to the Continuous Quality Improvement (CQI) model in our consultative approach: collect and analyze data, implement solutions, and measure impact and return on investment (ROI). Being metrics-driven and process-oriented are critical components to achievements with clients. Exeter believes that we only succeed when our clients have benefitted from our partnership and reached their engagement goals. In fact, our clients’ success is a barometer of our own.

In conjunction with our two-plus decades in the DEI consulting space, following are some aspects that distinguish Exeter from other consultants:

Healthcare Focus

• Exeter’s sole concentration on the healthcare vertical (hospitals, health systems, associations, health plans and insurers) allows for leveraging of best practices, anticipating challenges, as well as thorough benchmarking of clients.

DEI Focus

• While other consultancies may have existed for a greater period of time than Exeter, it is not likely there are any that have worked in the DEI space for nearly as long. Candidly, we have noticed many firms have recently begun performing DEI work within the past four years, coinciding with the murder of George Floyd. While we applaud the fact that this work is being done more widely, we have also been told by clients that there is a discernable difference in insight, process, and offerings between Exeter the relative newcomers. The value-add we bring clients is evidenced by the repeat business and referrals we earn for 66% of our business.

Health Equity Focus

• Exeter also has aligned DEI and Health Equity in our consultancies, particularly around reducing SDoH for patients and employees. Additionally, as we know that employment is a critical determinant, we focus on increasing share of spend for diverse suppliers by increasing access and removing barriers.

About ODLC

The Orthopaedic Diversity Leadership Consortium (ODLC)is a pioneering network of clinical and industry leaders of health equity, diversity, and inclusion across all medical specialties.

We help our members and clients transform their health equity and diversity efforts through resources expertly designed for clinicians and health care organizations. Our customizable education and strategy development experiences empower leaders across the health care continuum to achieve their goals with sustainable success and optimized engagement. Building and supporting this distinct network of skillful healthcare equity leaders allows us to facilitate the collaborations necessary to yield industry-wide impact and better serve our patients and communities.

In response to a growing need, Founder and CEO of the ODLC, Dr. Erica Taylor, MD, MBA, created a model to bring strategic solutions to the challenges of health equity and diversity leadership, stimulating an important cultural shift. The idea of a framework for professional development of individuals serving in this capacity was innovative and had not been previously considered as a critical need in modern healthcare. The immediate reaction to this effort was formation of a growing collective of accomplished leaders who support or serve as their organizational diversity, health equity, and inclusion delegates.

Healthcare professionals who are new to strategic diversity leadership or who desire to improve their existing approaches to change management find this organization to be a rare, valuable resource. We work with individual clinicians and leaders, departments, health systems, employee resource groups, and medical technology companies to achieve their collective goals.

What we offer:

• Health equity and DEI strategic planning workshops
• Health equity leadership development and individualized coaching & online certificate program: Strategic Diversity Leadership in Healthcare
• Educational experiences on topics of health equity and DEI leadership
• Health equity leadership assessments
• Online engagement platform for health equity and DEI leaders

Through this powerful, supportive network, the Orthopaedic Diversity Leadership Consortium works to increase role efficacy and encourage sustainable creation of diverse, equitable, and inclusive environments for our patients, colleagues, and team members.

TruLite Health offers the industry’s first comprehensive health equity platform committed to breaking the chain of systemic inequity in healthcare and rebuilding patient trust. TruLite Health supports health systems to address health equity at organizational scale, improve patient outcomes, lower the overall cost of care, and aligns to the new health equity regulatory requirements of The Joint Commission and CMS.  

Truity™, our enterprise solution, uniquely addresses the impact of clinical bias by combining a proprietary clinical knowledge base of health equity insights and recommendations with patient-specific clinical and social data sets, enabling care teams to offer actionable clinical, social, and behavioral interventions at the point of care for diverse populations. Key capabilities are:

• Knowledge Base – Drawing from the largest curated health equity knowledge base of peer-reviewed articles, the relevant clinical elements and are made actionable for use by care team members seamlessly within the EMR workflow.
• Matching Engine - The core of the Truity solution is the ability to leverage the depth of the condition-based health equity information, match it to specific patient’s health and social data within the workflow.
• Care Team Portal - Truity seamlessly integrates into the EMR workflow for optimal use during the patients’ visit. Additionally, the care team can access the health equity information for specific patient information or continuing education credit.
• Patient Portal - Patient education is a critical element in building trust and better outcomes. Truity provides the same health equity clinical information, written at a middle school level, to the patient that is provided to the care team.
• Coaching Portal – Developed in partnership with the Morehouse School of Medicine, health equity coaches work with patients on clinical education, health related social needs, and advocacy skills as a key driver to long-term behavior change and improved outcomes.
• Reporting Portal - Care team and patient data can be accessed in real-time and provides organizational oversight to quickly review, analyze and optimize the performance of the health equity solution enabled across service lines.