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Important Steps to Eradicate Negativity in the Workplace
Magazine & Journal Articles
Joe Tye explains a number of important steps to eradicate toxic emotional negativity and promote a more positive and productive culture of ownership.
Encouraging Positive Change
Magazine & Journal Articles
A well-trained staff is the cornerstone of any Environmental Services Department. Well-developed and polished Shift Leads are even more important to the department’s growth and success. For that reason, Wheaton Franciscan Healthcare in Milwaukee, Wis., created a year-long Leadership Development Program for Shift Leads to sharpen their skills and help elevate the department’s level of service.
Workloading in Environmental Services
Magazine & Journal Articles
Workloading has a profound positive impact on everyone including the client, frontline staff, middle management, financial overseers, and organization as a whole. Of course, the opposite also is true. If environmental services workloading is not managed appropriately, the negative impact will affect everyone in your organization as well as your clients, and the outcome will be costly in terms of both dollars and reputation.
COVID-19 Culture Demands Human Leadership
[HR Pulse Article] By Linda Thompson, MBA, and Deborah Hicks, M.A.
How HR professionals can guide organizations through the uncertainty of our “new normal.”
Strategies to Cultivate Joy in the Workplace
[HR Pulse Article] By Bridget Berkland, M.A., NBC-HWC; Kaisa Wieneke, M.P.H; Ronald Menaker, Ed.D., CPA; and Charlotte Brunholzl, M.A., R.T.(R)
Forward-looking organizations recognize it is essential to assess the workplace environment and how it impacts employees’ experiences. Research has been well-documented on how burnout decreases health care employees’ job satisfaction, engagement, well-being and quality of patient care. This demonstrates the urgent need to identify innovative approaches to address this issue.
As Challenges Mount for Hospitals and Health Systems, Unions Step Up Organizing Efforts
[HR Pulse Article] By Chris Cimino
Health care leaders have faced many challenges in recent years (e.g., serious staffing shortages, financial challenges caused by increasing costs and declining reimbursements, etc.); however, none more daunting than the COVID-19 pandemic that has sickened millions worldwide and will undoubtedly be remembered as the most significant crisis the field has ever confronted.
Mental Health in the Workplace
HR Pulse Article
[HR Pulse Article] Today, depression is the number-one cause of medical disability among Americans age 14 to 441, with the World Health Organization (WHO) reporting it as the leading cause of ill health and disability worldwide. And, the issue is growing, with more than 300 million Americans living with depression, a number that has increased 18% between 2005 and 2015. It is estimated one in five American adults experience mental health problems in any given year.2 In addition to the harmful impact on individual lives and families, the financial repercussion in terms of lost productive hours and benefits to employers is colossal.
Helping Employees Be Their Best Selves
HR Pulse Article
[HR PULSE ARTICLE] Known for its innovative care models, Georgia’s WellStar Health System decided it was time to walk the talk about health when it came to its own employees. Seventy percent of its 20,000-plus team members are overweight or obese, which is unfortunately all-too-typical of health care workers nationwide.
At Parkland Health, Workforce Engagement Is the Foundation of Patient Experience Improvement
HR Pulse Article
[HR PULSE ARTICLE]: The business case for nurturing a robust organizational culture in health care can be seen in some of the recent performance metrics coming out of Dallas-based Parkland Health & Hospital System. Since the launch of an integrated improvement strategy in 2015, the 850-bed safety net hospital has moved the needle on workforce engagement from the ninth percentile to the above the 30th percentile, decreased employee turnover by almost 2.5 percentage points in one year, increased the number of units with top-tier engagement by nearly 300% and consistently improved performance on the global Likelihood to Recommend metric — an indicator of patient loyalty.
Nicklaus Children’s Health System Case Study: Employee Wellness Initiative Delivers Healthy Results
HR Pulse Article
[HR PULSE ARTICLE] A few years back, Nicklaus Children’s Health System (formerly known as Miami Children’s) decided there was room for improvement in its internally managed employee wellness program, part of a comprehensive approach to wellbeing that also encompassed financial wellness and work-life balance.