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Improving the Patient Billing Experience: Froedtert
In the final episode of this Members in Action podcast series, Julia Resnick, Director of Strategic Initiatives at the AHA, is speaking with Scott Hawig, Chief Financial Officer and Chief Administration Officer at Froedtert and Paul Spencer, Vice-President of Managed Care and Revenue Cycle Services to learn how Froedtert in Wisconsin is consolidating bills from across the continuum of care to make the process more patient friendly.
Improving the Patient Billing Experience: MedStar Health
In episode two of this Members in Action Podcast series, Julia Resnick, Director of Strategic Initiatives at the AHA, is speaking with Stephanie Schneider, Vice President for MedStar Georgetown Medical Center, and Susan Whitecotton, Vice President of Patient Financial Services and CBO at MedStar Health about how the Maryland based health system is creating a simpler billing experience for their patients.