Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

Pennsylvania Hospital is the first hospital in the nation, founded in 1751 by Benjamin Franklin and Dr. Thomas Bond. The hospital has a legacy of innovation: the first surgical amphitheater which served as an operating room from 1804-1868. The first medical library is still housed in our historic…