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Public

4 Takeaways from the J.P. Morgan Healthcare Conference

Health care executives continue to reimagine and reshape their organizations. Their ideas were developing in real time during last week’s J.P. Morgan Healthcare Conference, with artificial intelligence (AI) applications underpinning many of the new and expanding alliances.
Public

3 Ways to Reimagine Care Delivery to Support Your Workforce

The AHA 2025 Health Care Workforce Scan is based on the latest reports, studies and other data sources and offers valuable insights into the workforce landscape, as well as practical guidance from experts and peers to help your organization navigate the future of the health care workforce.

Agencies launch website for reporting anticompetitive health care practices

The Federal Trade Commission, Justice Department and Department of Health and Human Services April 18 launched HealthyCompetition.gov, an online portal for the public to report potentially unfair and anticompetitive health care practices.
Public

Closing the Loop on Patient Feedback: Lessons from CVS Health

In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.

Building a Content Hub to Bridge Worlds (and Tell Stories)

Presentation Resource
This "how to" session will present the steps University Hospitals of Cleveland took to develop the system's first integrated content hub, align its team for success, establish milestones, and produce repeatable results for internal and external audiences. This session will also address how to replicate this success, and links many of the insights and implications from Bridging Worlds.

How to Personalize Care across Four Generations of Patients

Over the next five years, hospitals and health systems will need to make greater use of artificial intelligence (AI) and patient data to glean valuable insights that can help them differentiate their services, according to AHA’s recently released Futurescan 2023.

Walmart to Leverage AI Software to Guide Employees to Clinicians

Walmart recently partnered with Health at Scale, a company that uses predictive artificial intelligence to direct patients to providers who match their specific health needs.

CVS Health Looks to Microsoft to Help Build Out Personalized Care Strategy

A new partnership between CVS Health and Microsoft is designed to facilitate personalized service leveraging CVS’ massive data from its base of roughly 100 million customers and health plan enrollees.

A Personalized Consumer Experience For Every Patient | Transformation Talks

Improving care and patient experience using hyperpersonalization. This Transformation Talks video explores responding to consumer preferences.

Building a Content Hub to Bridge Worlds

Seminars/Education