Toolkits/Methodology

Sep 16, 2020
Individuals who are blind or visually impaired present unique health communications needs as they seek to access and act upon health information.
Aug 20, 2020
View more helpful resources for collecting race, ethnicity and language data from patients.
Aug 20, 2020
Effective communication for individuals who are deaf or hard of hearing is particularly critical in health care where miscommunication may lead to misdiagnosis and improper or delayed treatment.
Aug 20, 2020
Collaboration can help you better align resources with needs, reduce competition, increase effectiveness, and make your results more sustainable.
Aug 20, 2020
The training should provide information about why it is important to collect these data, how to collect data, and how to answer questions or address concerns from patients.
Aug 20, 2020
Ultimately, hospitals and other health care organizations need to be responsive to the communities they serve. A first step toward accomplishing this goal is understanding who the community is and working collaboratively to address problems and concerns.
Aug 20, 2020
We recommend that health care organizations/health plans provide a rationale for why they are asking patients/enrollees for information about their demographic and communications background.
Aug 20, 2020
Recent implementation of the PPACA now mandates certain standards for data collections in all national population health surveys.
Aug 20, 2020
A clear need exists to document and improve the quality of care provided to vulnerable populations. Data to track these disparities and develop effective programs to reduce and eliminate them is beneficial.