Disparities/Equity of Care
Erika Davis, manager of Community Health at Advocate Christ Medical Center’s Southland Region, discusses the programs’ goals for helping patients in surrounding communities.
Three hospitals and health systems are recognized for earning 2020 Carolyn Boone Lewis Equity of Care Awards.
By focusing on improving health equity, hospitals can provide tremendous value to patients and the overall health care delivery system. Strategies for eliminating health care disparities, along with additional guidelines and best practices, are highlighted in this new resource that’s designed to…
Read the HRET Disparities Toolkit FAQ.
View more helpful resources for collecting race, ethnicity and language data from patients.
Effective communication for individuals who are deaf or hard of hearing is particularly critical in health care where miscommunication may lead to misdiagnosis and improper or delayed treatment.
Collaboration can help you better align resources with needs, reduce competition, increase effectiveness, and make your results more sustainable.
The training should provide information about why it is important to collect these data, how to collect data, and how to answer questions or address concerns from patients.
Ultimately, hospitals and other health care organizations need to be responsive to the communities they serve. A first step toward accomplishing this goal is understanding who the community is and working collaboratively to address problems and concerns.
We recommend that health care organizations/health plans provide a rationale for why they are asking patients/enrollees for information about their demographic and communications background.